Last updated: March 25, 2026

LeadReply (“we”, “our”, or “us”) operates the LeadReply mobile application and related services (the “Service”).

This Privacy Policy explains how we collect, use, and protect your information when you use the Service.This Privacy Policy explains how we collect, use, and protect your information when you use the Service.

1. Definitions

Service – the LeadReply mobile application and related services
Account – a registered user account
Personal Data – any information that identifies or can identify a user
Usage Data – technical data collected automatically
Device – any device used to access the Service

2. Information We Collect

a. Account Information

Name
Email address
Authentication data (Google, Apple, etc.)

b. Customer Communication Data

Messages from your customers
Contact details shared in those messages
Service-related information

c. Usage Data

App interactions
Device type and technical info

We collect only data necessary to operate the Service.

3. How We Use Data

We use data to:

Provide and operate the Service
Generate AI-assisted responses
Improve performance and usability
Ensure security and prevent misuse

We do not use data for unrelated purposes.

4. AI Processing

Our Service uses artificial intelligence to generate suggested responses.

AI processes only necessary data
Users remain in control of sending messages
AI responses may not always be accurate

5. Tracking Technologies

We may use limited tracking technologies (such as cookies or similar tools) to:

Maintain sessions
Improve functionality
Analyze usage

We do not use tracking for advertising or cross-app tracking.

6. How We Share Data

We do not sell personal data.

We may share data:

With service providers (hosting, authentication, infrastructure)
With trusted partners strictly for Service operation
When required by law
To prevent fraud or misuse

7. Third-Party Services

We may use third-party services such as:

Authentication providers (Google, Apple)
Cloud infrastructure and databases
Automation and API services

These services process data only as needed.

8. Data Retention

We retain data only as long as necessary.

Users may request deletion at any time by contacting:
support@leadreply.app

9. Data Transfers

Your data may be processed and stored in the United States or other jurisdictions where our infrastructure is located.

10. User Rights

You have the right to:

Access your data
Correct or delete your data
Withdraw consent

Requests: support@leadreply.app

11. Communication

We may contact you via:

Email
In-app notifications

Only for service-related purposes.

12. Data Security

We use reasonable security measures.

However, no system is completely secure.

13. Children’s Privacy

The Service is not intended for users under 13.

14. Changes

We may update this policy.

Continued use means acceptance.

15. Contact

Email: support@leadreply.app
Company: Integro23 LLC