Built for Thumbtack pros · iPhone & Android

Reply faster to Thumbtack leads

Your Thumbtack autoresponder, AI assistant, and mobile inbox in one place. Respond in seconds, keep conversations moving, and step in when a lead is ready for you.

Download LeadReply on the App Store
Get LeadReply on Google Play

Explore the features

No credit card · Quick setup · Replies inside Thumbtack

10:49
Alex Morgan AI Active
AI REPLY
Details ›
Aug 3
AM
I need a wired Eufy doorbell installed.
⚡ AUTO-REPLY Hi! Thanks for reaching out. We received your message and will get back to you shortly.
● AI Absolutely — we can help with that. What address should we use for the installation?
AM
123 Sample Street, Chicago, IL 60601.
● AI Thanks! Would Thursday work for you — morning or afternoon?
AM
Thursday afternoon works best.
Perfect — Thursday at 2 PM. See you then!
ME

Illustrative conversation demo. You review and confirm appointments.

HOW IT WORKS

From first reply to a confirmed visit

Keep the conversation moving while you focus on the work. You decide when to take over and confirm the appointment.

01 · RESPOND

Reply in seconds

Send a quick first response inside Thumbtack so the customer knows you received the request.

02 · QUALIFY

Let AI collect the details

AI follows your business rules and collects the service details, address, and preferred appointment time.

03 · CHECK

Check the calendar

LeadReply checks requested times against your connected Google Calendar and suggests alternatives when a time is busy.

04 · CONFIRM

Step in and book

Review the details, confirm with the customer, and create the calendar event. Continue the conversation or connect by phone.

Download LeadReply on the App Store
Get LeadReply on Google Play

BUILT FOR REAL WORK

More than a Thumbtack autoresponder

Manage messages, calls, and appointments from your phone. Available for iPhone and Android.

AUTO-CALL

Get a call when a new lead arrives

Enable Auto-Call for your business. LeadReply calls you first for eligible new leads; press 1 when you are ready to connect with the customer.

How Auto-Call works →

GOOGLE CALENDAR

Check availability. Confirm with confidence.

Connect your business’s Google Calendar. Check requested appointment times, suggest available alternatives, and create, update, or cancel confirmed visits from LeadReply. You make the final confirmation.

Calendar questions →

SEND LATER

Write now. Send later.

Schedule a Thumbtack text message for a date and time you choose. Before delivery, edit it, send it now, or cancel it. Available on Pro and Enterprise.

About scheduled messages →

SMART FOLLOW-UPS

Re-engage quiet leads

Send natural reminders based on the latest conversation, with up to three follow-ups per conversation. Follow-ups pause when the customer replies or you take over.

INBOX & CONTROL

Keep the whole conversation in view

Search messages, view photos and job details, and open addresses in Maps. Set your services, tone, business hours, and pricing guidance. Take over whenever you need.

TRANSLATION

Reply confidently in English

Translate incoming messages with one tap. Write in your own language, then review, edit, and send your English reply.

Your next lead deserves a quick reply

Connect Thumbtack, set your business rules, and manage the conversation from the first response to the confirmed appointment.

Download LeadReply on the App Store
Get LeadReply on Google Play

No credit card · iPhone & Android

You stay in control

LeadReply connects through a Thumbtack account authorization flow. We never ask for or store your Thumbtack password, and you can disconnect anytime.

Support · Privacy Policy · Terms of Service

LeadReply is an independent application and is not affiliated with, endorsed by, or sponsored by Thumbtack. Thumbtack and its trademarks belong to their respective owners.

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