Quick answers about LeadReply, Thumbtack connection, automatic replies, account security, and subscriptions.
What is LeadReply?
LeadReply is a mobile-friendly messaging and AI reply tool built for professionals who use Thumbtack. It helps you respond faster, organize conversations, and keep leads moving.
What is a Thumbtack autoresponder?
A Thumbtack autoresponder sends a fast initial reply when a new lead arrives, helping you acknowledge the customer even when you are busy or away from your phone.
Does LeadReply work inside Thumbtack?
Yes. LeadReply connects through a Thumbtack account authorization flow, and supported messages appear in the Thumbtack conversation.
Does LeadReply ask for my Thumbtack password?
No. LeadReply uses an account authorization flow and does not ask you to provide or store your Thumbtack password.
Can I reply manually?
Yes. You remain in control and can continue a conversation manually from the LeadReply inbox whenever needed.
Can I disconnect my Thumbtack account?
Yes. You can disconnect the integration when you no longer want LeadReply connected to your account.
Is a credit card required to start?
No credit card is required to begin with the available free plan.
Does LeadReply guarantee more jobs?
No service can guarantee business results. LeadReply is designed to help you respond faster and stay organized, while customer decisions depend on many factors.
Is LeadReply affiliated with Thumbtack?
No. LeadReply is an independent application and is not affiliated with, endorsed by, or sponsored by Thumbtack. Thumbtack and its trademarks belong to their respective owners.
How do I get support?
Email support@leadreply.app or visit the LeadReply Support page.
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